What Information We Collect

When you use our website, we may collect the following personal data:

When placing an order:

• Full name

• Shipping and billing address

• Email address

• Phone number

• Payment details (processed securely via third parties)

• Order history

• IP address and device/browser information

When subscribing to our newsletter:

• Email address

When contacting us (e.g. via contact or consultation forms):

• Name and email address

• Any information you voluntarily include in your message

When browsing our website:

• Cookies and usage data (see our Cookie Policy for full details)

Why We Collect Your Data

We collect and use your data for the following purposes:

• To process and deliver your orders

• To communicate with you about your order or inquiry

• To provide customer support

• To send newsletters or promotional emails (with your consent)

• To improve our website and customer experience

• To detect fraud and ensure secure payments

• To comply with legal obligations (e.g. tax laws)

Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

• Contractual necessity – when fulfilling your purchase

• Legitimate interest – for analytics, customer service, and fraud prevention

• Consent – for marketing emails and optional cookies

• Legal obligation – to comply with financial or legal requirements

Who We Share Your Data With

We only share personal information when necessary to operate our business, and always securely:

Shipping Providers
To deliver your order, we share name, address, email, and phone number with our logistics partners.

Payment Providers
We use secure payment platforms (e.g. Shopify Payments, PayPal, Klarna) to process your transactions.

Print-on-Demand Partner (Gelato)
Gelato receives your shipping details to produce and fulfill your poster orders.

Email Marketing Provider
If you subscribe to our newsletter, your email is securely stored in our email marketing platform (e.g. Mailchimp or Klaviyo).

Website & Analytics Services
We use services such as Shopify, Google Analytics, and Meta (Facebook/Instagram) to operate and analyze our website. These services may collect anonymized browsing data.

Marketing Platforms
For personalized advertising, we may share cookie data with services like Google Ads, Meta (Facebook/Instagram), and TikTok.

International Transfers

Some of our service providers (such as Shopify and Google) may store your data outside your country, including in the US or Canada. When we transfer data internationally, we do so with appropriate safeguards in place (e.g. Standard Contractual Clauses under GDPR).

How Long We Store Your Data

We retain your personal data only as long as necessary to:

• Fulfill the purposes described above

• Comply with legal or accounting requirements

In most cases, we will delete or anonymize your data once your order and support needs are resolved, unless legally required to retain it longer (e.g. tax compliance).

Your Rights (GDPR, CCPA, etc.)

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (“right to be forgotten”)

• Object to or restrict how we use your data

• Withdraw your consent (e.g. for marketing emails)

• File a complaint with a data protection authority

To exercise any of these rights, contact us at [your@email.com].

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Payment data is never stored on our servers and is handled securely through PCI-compliant payment gateways.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with the new effective date. Continued use of the website means you accept those changes.